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Timing is everything: CMS 2022 Advance Notice Part I and other guidance
The COVID-19 pandemic has had a significant impact on how Americans seek medical care. It has also impacted the delivery of care and operations of health care providers. During the ongoing pandemic,...
View ArticleHow analytics can help create more competitive health care networks
Read the full transcript here Even before the COVID-19 pandemic, the health care market was shifting rapidly. Now health plans are in an even more complex and challenging space, and they must focus on...
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Spotlight on Caring: Crystal T.
Many Medicare Advantage members take several medications. Even though providers are careful to provide clear instructions, it can be confusing to take each one the right way at the right time. As a...
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Spotlight on Caring: Carina G.
Spotlight on Caring: Carina G. Disease management is an important aspect of the Optum HouseCalls visit. HouseCalls advanced practice clinicians are trained to provide timely coaching, empowering...
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Spotlight on Caring: Karen M.
HouseCalls advanced practice clinician Karen knows that some members are hesitant to engage in a home visit. People may have misconceptions about the purpose for coming into their home. However,...
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Spotlight on Caring: Jessica D.
Members don’t always report (or even fully recognize) their health issues. As some conditions worsen, members may compensate with lifestyle changes such as resting more. That issue is compounded in...
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Spotlight on Caring: Natalie C.
Providing member-centered care isn’t unusual for our advanced practice clinicians, it’s the norm. This visit is a good example of how the Optum® HouseCalls model enables our members to get...
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Spotlight on Caring: Mary C.
In ordinary times, it can be hard for members to get vital services. In extraordinary times such as the pandemic, social unrest and weather disasters, it can be impossible. HouseCalls is designed to...
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Spotlight on Caring: Yuna J.
Navigating the health care system can be challenging for so many. The opportunity to help members make the right care connections is an important part of the Optum® HouseCalls visit. All too often,...
View ArticleHow digital clinical data, AI and NLP can enhance RQ performance
Everything about health care is rapidly changing — how we work, how we live, and how we seek and get care. Technology influences the interaction between providers, patients and health plans. It has...
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